Customer Service
1.800.237.2303- Warranty
- Beaverstate Dental warranties its product to be free of defects in material and workmanship for FIVE FULL YEARS from the date of purchase on all units. Auto-blocks and standard foot control (126-000) are covered by a LIFETIME warranty when factory installed as part of a complete dental system. Warranty is limited to repair or replacement by Beaverstate Dental. Products returned to the factory and determined to be defective will be repaired or replaced free of charge. The warranty does not cover light bulbs. Beaverstate Dental reserves the right to void all warranties if any product is installed by other than an authorized technician. Beaverstate's warranty does not cover damage to any surface finish, including but not limited to, discoloration or abrasion from cleaners, disinfectants or light sources. Read more about Beaverstate's Disinfection Guidelines. No claim for labor or consequential damages will be allowed. Return items must include a copy of the invoice or packing slip as proof of purchase.
- Returned Merchandise
- Merchandise may not be returned without prior authorization. Shipping must be prepaid. A restocking fee of $5.00 or 10%, whichever is greater, may be charged for non-warranty related merchandise returns. Call our customer service to obtain an authorization number and additional return information. No returns on custom or special order items, including non-standard upholstery colors, will be accepted. Any shortages in shipment must be filed with Beaverstate Dental within 5 working days of receipt of shipment. Claims for items damaged in transit must be filed directly with the carrier.
- Customer Service
- Available Monday thru Friday, 6:30 AM to 4:30 PM, Pacific Standard Time. Beaverstate Dental Systems - 115 S Elliott Rd. Newberg, OR 97132
Last updated February 25, 2008
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