Q. What is the difference between the pneumatic flex-arm and the manual flex-arm?
A. The pneumatic flex-arm is capable of holding more weight. It uses a spring, an air-chamber and brake pads. This keeps the arm in the desired location without ‘locking’ it in the position. When the air brake is released, the arm can smoothly be positioned to the desired height. The manual arm is counter-balanced and uses spring tension.
Q. What is the difference between the S-3500 / S-3506 and the S-3300 / S-3306?
A. They are mechanically the same. The only difference is the shape of the cover and the location of the controls.
Q. I have heard Beaverstate’s syringe design is unique. What is different about it??
A. The entire syringe was designed to be slim and lightweight. We studied how people use syringes and made molds of users’ hand grips to ensure proper fit. We also discovered that the thumb can obstruct the work area when using a syringe with top-mounted buttons. The Beaverstate syringe has rear buttons so the thumb does not block the user’s vision. The syringe tip is a true “quick-disconnect” design. Just pull-out to remove, push-in to replace. No buttons to press.
Q. How does Beaverstate’s “system purge” feature differ from the typically used “handpiece flush”?
A . “Handpiece flush” removes old (potentially contaminated) water from the handpiece tubings only.
Beaverstate’s “system purge” feature flushes old water from the entire system, not just the handpiece tubings. This ensures fresh water throughout the delivery system, which may reduce coliform count. Beaverstate’s unique water relay valve prevents water from being retracted back into the handpiece after the foot control is released.
Q. What is the warranty on Beaverstate products??
A. Beaverstate’s mission is to engineer the most rugged and reliable product possible. Should something happen, we stand by our products with a team of customer service professionals. The foot controls and auto-blocks are guaranteed forever. Everything else is warranted for five years. Full details are available here.
Q. You say the product is rugged and reliable. Why should I believe that??
A. Every piece of equipment that leaves here is tested twice by two separate people to ensure proper function. We also test each component to ensure it meets our high standards. For example, our water relay valve was tested to over 10 million cycles before it was released. This translates into over 100 years of everyday use. It also means not having to worry about malfunctioning equipment.